Retail TouchPoints

JUNE 22, 2022

Felton has worked for nearly 18 years in Amazon’s retail and operations finance leadership. In 2018, he was appointed VP of Global Customer Fulfillment, and in 2019 began leading the company’s newly organized global delivery services, including global import and export, Amazon Logistics and last mile delivery services.

Fulfillment 261

Fulfillment Finance Promotions Customer Experience 261

Retail TouchPoints

JUNE 13, 2023

Agility in a dynamic market: Another key challenge is ensuring agility in our technology strategy. The retail market is highly dynamic, with changing customer expectations, emerging technologies and evolving business models. This involves personalized product recommendations, marketing messages and customer service.

Customer Experience 237

Customer Experience Inventory Management Marketing Consumer 237

Inside Retail

MAY 29, 2023

Just to recap, Walmart first entered the Indian market in 2007 with the wholesale ‘cash and carry’ business, Bharti Retail. Then, in 2018, Walmart acquired a 77 per cent stake in Flipkart, India’s largest e-commerce firm, for US$16 billion.

Merchant Services 130

Merchant Services Payment Services Wholesale Fulfillment 130

Retail TouchPoints

JUNE 1, 2022

Just Walk Out” technology, first introduced by Amazon Go in 2018, is now being delivered by a variety of tech companies (Zippin, Trigo, Grabango) at retailers as diverse as Tesco, Aldi, Giant Eagle and more. The Top 10 trends driving retail growth today are not predictions; they’re real and happening right now.

Checkout 298

Checkout Location Shopping Consumer 298

Mass Relators

JUNE 22, 2022

. “John has been at Amazon for nearly 18 years, spending 12 years in Retail and Operations finance leadership roles,” Jassy said. It’s worth remembering that Amazon currently only represents about 1% of the worldwide retail market segment share, and 85% of that worldwide market segment share still resides in physical stores.

Fulfillment 52

Fulfillment Finance Consumer Store Operations 52

Mass Relators

JULY 11, 2022

“John has been at Amazon for nearly 18 years, spending 12 years in Retail and Operations finance leadership roles,” Jassy said. “In It’s worth remembering that Amazon currently only represents about 1% of the worldwide retail market segment share, and 85% of that worldwide market segment share still resides in physical stores.

Fulfillment 40

Fulfillment Finance Store Operations Consumer 40