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Mastercard is getting rid of credit card numbers. Cards themselves may be next

Inside Retail

For example, the 2022 Optus data breach exposed information from customers who had previously held accounts with the telco back in 2018. Many senior consumers and those with a disability dont use digital banking services. The storage of personal information is a contested issue. However, the use of digital banking is not universal.

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Telstra fined $50m for unconscionable conduct toward Indigenous Australians

Inside Retail

Telstra has been hit with the second-biggest fine in Australian history, $50 million, for engaging in unconscionable conduct against more than 100 Indigenous customers across Australia between 2016 and 2018.

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Retail appointments of the week

Inside Retail

George has extensive experience and background in telecommunications, media and corporate finance. He has been executive chairman of Retail Food Group since 2018, a role he will continue to hold simultaneously. Booktopia’s strong market position and loyal customer base mean it has huge potential for further growth,” said George.

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One in Three Brits Would Prefer To Reach Customer Service via WhatsApp

365 Retail

Despite call centres being a traditional means of communication between brands and their customers, this is now the preference for under half of the UK population (43%), according to a survey of 1,000 Brits by telecommunications provider Esendex.

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Jason & Scot Show Episode 270 – Microservice based commerce platforms with Kelly Goetsch

Retail Geek

Almost like building blocks spread they’re not wanting to buy a website in a box instead what they’re doing is they’re consuming pieces of us incrementally and they’ll start by using us for product catalog and then they’ll chip away at their monolith.