Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

Merchant Services 226

Merchant Services Drop-Shipping Shipping Payment Services 226

Retail Geek

NOVEMBER 20, 2023

” Sean emphasizes the importance of being a direct-to-consumer brand and how Lovesac has found sustained success by focusing on customer acquisition costs and offering a high-quality product. He discusses the concept of direct-to-consumer and shares his thoughts on its significance. 10, 20, 50, 100, 250 locations now.

Dead-Stock 64

Dead-Stock Shopping Consumer Marketing 64

Retail TouchPoints

APRIL 2, 2021

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. The reward of the experience drives the consumer’s behavior, as opposed to a brand fretting about reaching the consumer on every channel they may possibly ever use. You avoid wasted spend and develop tailored content.

Customer Experience 150

Customer Experience Specialty Retailers Marketing Spend Management 150

Store Growers

JANUARY 29, 2019

Other direct-to-consumer mattress brands like Leesa have raised $32M. If you compare those brands, they all look pretty similar: Sell direct-to-consumer. Free & convenient shipping. One advantage that gave them was all the money Casper had spent on making consumers comfortable with buying a mattress online.

Advertising 64

Advertising Marketing Shopping Promotions 64