Retail TouchPoints

MARCH 25, 2024

Senior leaders will have candid conversations about: The evolution of loyalty programs and branded communities; How brands are combining visual storytelling and experiential activations to drive store strategies ; Ways to better personalize and contextualize digital experiences for consumer needs and lifestyles.

Social Commerce 230

Social Commerce Loss Prevention Customer Experience Customer Retention 230

Indigo 9 Digital

MAY 2, 2022

And that number is up from 80% in 2018. With the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts like you. In September of 2018, House of Vans popped-up for three days in Toronto. But what constitutes a great customer experience?

Customer Experience 52

Customer Experience Payment Services Loss Prevention Drop-Shipping 52

Indigo 9 Digital

MARCH 11, 2022

And given the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts. This experience is so good Fast Company named it the best retail experience of the year in 2018. By the end of 2018 these advisors provided more than 175,000 consultations.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52