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Exclusive Q&A: EY Defines 5 Post-Pandemic Consumer Segments

Retail TouchPoints

In 2018, Ernst & Young (EY) launched an ambitious project called FutureConsumer.Now , to model scenarios that would challenge present thinking about future consumers. They’re looking for the best deal and are probably going to use the web to do price shopping. RTP: The Future Consumer Index also identifies some retail trends.

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