Telstra fined $50m for unconscionable conduct toward Indigenous Australians
Inside Retail
MAY 13, 2021
In the Federal Court the business admitted to staff breaching consumer law at five of its licensed Telstra stores when they manipulated credit assessments to make customers that would fail such an assessment would instead pass, failed to properly explain potential costs and mischaracterised devices as ‘free’, when they were anything but.
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