Personalization in the Age of GDPR
Retail TouchPoints
APRIL 20, 2021
However, with the developments over the last few years, from the 2016 Cambridge Analytica scandal to the 2018 General Data Protection Regulation (GDPR) to its North American counterparts the CCPA and PIPEDA, ‘old-school’ personalization based on PII is on its way out — and fast.
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