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Exclusive Q&A: Cashierless Grocery Requires a ‘Very Human Response to the Customer’

Retail TouchPoints

In an interview with Retail TouchPoints , Douang and Jason Chiu, Professional Services Group Manager for Canada at Axis Communications , revealed how they worked together to develop a seamless, secure and human-centered cashierless grocery shopping experience. As Gen Z gets older, those consumers are going to control a bigger market spend.