Remove 2015 Remove Marketing Remove Payment Services Remove Returns
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PayPal Offloads Happy Returns to UPS

Retail TouchPoints

UPS has agreed to acquire reverse-logistics solution Happy Returns from PayPal for an undisclosed amount. Happy Returns offers box-free, label-free returns for more than 800 merchant partners at over 10,000 locations across the U.S. of retail purchases (both online and in-store) were returned last year.

Returns 225
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Deliveroo Australia collapses, enters administration

Inside Retail

Delivery service provider Deliveroo has ceased trading in Australia, entering voluntary administration after about seven years of operation in the country. The expected return on such investment is not commensurate with Deliveroo’s risk/reward thresholds,” the company said.

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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. PayPal will need this edge as the world of digital payments heats up, with formidable competitors including Apple and Google snapping at its heels.

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Macy’s Shakes Up Senior Leadership, Eliminates COO Role

Retail TouchPoints

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

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Scaling Up Sales in Enterprises: Weighing Discounts Against Free Shipping

Wiser

Discounts have been a traditional marketing tactic for as long as commerce itself has existed. On the other hand, free shipping has emerged as a potent marketing strategy in the era of eCommerce. Excessive or frequent discounting might lead to a devaluation of your products or services, as customers might start to question the quality.

Shipping 148
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Yoox Net-a-Porter’s APAC GM talks tech, loyalty and luxury spending

Inside Retail

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Services Spotlight: How Kickfurther Helped Finance Poop Like a Champion’s Inventory

Rangeme

When working with Kickfurther, suppliers are not required to contribute marketing videos or special content. “At Relaxed payment obligations – After receiving funding from Kickfurther, payment obligations only begin once you achieve sales. Karl Kronenberger launched Poop Like a Champion in 2015 as an Internet-only brand.

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