Retail TouchPoints

AUGUST 26, 2022

Dollar General has promoted John Garratt to President and CFO, effective September 1, 2022. Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015. From 2004 to 2014 he served at Yum! said Jeff Owen, COO at Dollar General in a statement.

Promotions 227

Promotions Finance Accounting Management 227

Mass Relators

NOVEMBER 1, 2022

’s board of directors upon the effectiveness of his promotion to chief executive officer on November 1, 2022, the company said. With Owen’s appointment, Dollar General’s board will consist of 10 total members with extensive expertise and experience across several industries. . — Jeff Owen will be added to Dollar General Corp.’s

Store Operations 52

Store Operations Promotions Management Marketing 52

Indigo 9 Digital

MAY 10, 2023

If you are curious about what McDonald’s is doing to stay ahead of the competition then take a look at how McDonald’s is using its loyalty program as well as other digital initiatives to stay ahead of the competition. Then that data can be used to provide customers with more customized promotions. Free stuff to lure customers in.

Kiosk 52

Kiosk Payment Services Promotions Marketing 52

Indigo 9 Digital

MARCH 11, 2022

At a time when retailers are fighting supply chain issues, rising inflation and having to implement and often defend COVID-19 protocols the customer experience can be lost along the way. Instead, a better customer experience would be not to place so much emphasis on closing the sale at all. Sephora does an excellent job of this.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Indigo 9 Digital

FEBRUARY 28, 2023

Everlane is a clothing brand that sells high quality basics (cashmere sweaters, cotton t-shirts and jeans) but at lower prices than retailers like J.Crew. Direct to consumer retailers have had a lot of success by identifying pain points in the shopping process and then creating functional and at times novel ways of solving those problems.

Advertising 98

Advertising Returns Consumer Promotions 98

Indigo 9 Digital

MARCH 31, 2023

The most famous exit of all time is when Target abandoned 133 stores in 2015 after failing to make the model work after only two years in Canada. Based on where we are today Nordstrom wouldn’t look at the Canadian market nearly as favourably as it did over a decade ago when it was in the initial stages of considering coming to Canada.

Apparel 97

Apparel Department Stores Wholesale Beauty and Health 97

Retail Geek

MAY 13, 2021

? ? ? ? In 2014 Brad Stone wrote the seminal biography of Amazon, “The Everything Store.” Brad is also a Senior Executive Editor with Bloomberg News, and can be found at his personal website brad-stone.com.

Fulfillment 52

Fulfillment Advertising ATS Customer Experience 52