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Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

Retail TouchPoints

for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. And how are you giving them a value-added product or service for being loyal to you? Another opportunity is for field service technicians and reps that now have upsell opportunities that they [can complete] with customers in person.

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China’s Antimonopoly Fine Leads to First Quarterly Loss for Alibaba Since Going Public

Retail TouchPoints

The number of active users on Alibaba Group ’s ecommerce platforms topped 1 billion for the first time in fiscal year 2021, but this milestone was tainted by the company’s first quarterly operating loss since it went public in 2014 — a result of the historic antitrust penalty levied against the company earlier this year. billion yuan ($1.2