Remove 2014 Remove Customer Experience Remove Merchant Services Remove Social Commerce
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Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

Retail TouchPoints

for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. So the questions retailers should be asking themselves are: How loyal are your customers? And how are you giving them a value-added product or service for being loyal to you? What are you doing to nurture them?

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China’s Antimonopoly Fine Leads to First Quarterly Loss for Alibaba Since Going Public

Retail TouchPoints

The number of active users on Alibaba Group ’s ecommerce platforms topped 1 billion for the first time in fiscal year 2021, but this milestone was tainted by the company’s first quarterly operating loss since it went public in 2014 — a result of the historic antitrust penalty levied against the company earlier this year. billion yuan ($1.2

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How Visual Outfitting Helps Brands Create Inspiration at Scale

Retail TouchPoints

Social commerce. Those are just some of the emerging technologies that use inspiration and interactivity to capture the customer’s attention and drive conversion to site. They provide merchants with oversight and full control (vs. Livestreaming. Augmented reality. ” All online shoppers have experienced it firsthand.

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