Retail TouchPoints

JANUARY 18, 2022

Well-timed special incentives, like social kickbacks and rebates, can inspire customers to re-engage with your program after the holidays and cement their role as brand evangelists. Offer personalized benefits that evolve with customer needs. Personalization is critical to a comprehensive loyalty strategy and customer retention.

Customer Retention 290

Customer Retention Shipping Point of Sale Consumer 290

Inside Retail

MAY 19, 2024

The brand is known for its rose mist and hand cream and in 2013, it commissioned rose breeder George Thomson to create the Jurlique Rose, a proprietary hybrid flower that reportedly improves the skin barrier function. Réthoré attributes Asian consumers’ affinity for Jurlique to its core range of rose-based products.

Customer Retention 264

Customer Retention Department Stores Consumer Marketing 264

Independent Retailer

NOVEMBER 11, 2021

Customers Expect Personalized Experiences. Over the past years, there has been a dramatic increase in customer expectations for personalized experiences. According to GetVoIP, in 2013, only four percent of shoppers expected a personalized experience. Ultimately, stellar customer experience can reduce the customer churn rate.

Customer Experience 81

Customer Experience Customer Retention Promotions Consumer 81

Indigo 9 Digital

JULY 24, 2023

If you look at companies like Apple and Amazon they do a really good job of increasing sales from their existing customer base. Are you leaving money on the table that could come from customers you already have? If you are here are six tips you should consider to increase your customer retention rate. Sell great products.

Customer Retention 52

Customer Retention Drop-Shipping Consumer Fast Fashion 52