Mass Relators

JUNE 20, 2022

Matthew Simonsen has been promoted to senior vice president of real estate and development. Simonsen joined Dollar General in 2013, and has held roles in store operations, procurement, pricing, business analytics and merchandising planning. Jackie Li has been promoted to senior vice president of private brands and global sourcing.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Retail TouchPoints

JUNE 7, 2023

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

Customer Experience 267

Customer Experience Consumer Marketing Fulfillment 267

Mass Relators

MAY 31, 2022

Dollar General has promoted a number of executives across various corporate functions, in a move the company says reflects its culture of employee growth and development, as well as its prioritization of leadership diversity. Matthew Simonsen has been promoted to senior vice president of real estate and development, for example.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

Inside Retail

FEBRUARY 9, 2022

These ‘front-stage’ customer interactions are the surface layer of an interwoven chain of people and processes behind the scenes that contribute to creating a flawless customer experience (CX). The motivation of staff, the efficiency of internal processes and tools, and the company culture can make or break a brand experience.

Payment Services 130

Payment Services Employee Engagement Beauty and Health Customer Experience 130

Retail Insider

JANUARY 31, 2022

All of the above: Investors have always queued up since straight after Dragons Den in 2013. Gousto doubled its capacity in 2020, investing in its existing fulfilment centre in Lincolnshire and adding a second automated factory at the end of the year. Now let’s talk money : Earnings, investors or what does a box cost? billion valuation.

Fulfillment 52

Fulfillment Finance Shopping Marketing 52

Retail Geek

MAY 13, 2021

13:08] Or you know the automation the Fulfillment centers or the algorithms that govern the drivers or the ad system you know that lead to tremendous growth but also have some really significant unintended side effects. Based on you know avoiding the traditional fulfillment model which like is heavily unionized right.

Fulfillment 52

Fulfillment Advertising ATS Customer Experience 52