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Website Bugs are Costing you Customers: Here’s How to Stop Them

Retail TouchPoints

In fact, a 2023 Contentsquare survey found that promotions not working at checkout caused 33% of abandoned carts. A 2012 Nielsen report suggests that testing with just five users can uncover most usability issues, but this only works if your user groups arent very distinct from each other. Applause reported that in 2024, 41.7%

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KYC Strategies That Help E-Retail Platforms Mitigate Fraud

365 Retail

Streamlined, user-friendly KYC helps prevent drop-offs and keeps the checkout process smooth. These standards are aimed at combating money laundering (ML), terrorist financing, and proliferation, as outlined in the 2012 revisions. A slow or intrusive verification experience disrupts the buying flow and causes frustration.

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How Retail Loyalty Programs Hook Gen Z: A Marketing Strategy That All Students Need to Learn

365 Retail

This digitally native generation, born between 1997 and 2012, is remaking the retail experience with their expectation of tailored experiences, instant gratification, and socially responsible brand interaction.

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Generation Z: Between the Worlds of Digital and Analog

Retail TouchPoints

born between 1997 and 2012, and they make up approximately 20% of the total U.S. That means no checkout line and fast access to product information. Digital wallets such as Click to Pay or Apple Pay make checkout faster. One in three 16- to 29-year-olds has already used their smartphone to pay at the checkout. population.

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From Boomers to Zoomers: What each generation wants from e-commerce deliveries

Inside Retail

While most people agree on things like the security of your online checkout and the safe delivery of parcels, there are some interesting nuances between the generations – which you can use to help shape a delivery strategy that lives up to your customers’ expectations. So make sure your website’s up to speed.

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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

That’s according to a recent study by the ICSC that surveyed Gen Z consumers, defined by the Pew Research Center as those born between 1997 and 2012. The study found that four out of five are worried about the health of the U.S. That’s where property owners need to be focused.”

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Walmart to face class action over ‘deceptive’ pricing

Inside Retail

The lawsuit added that Walmart had been fined $2 million by a California court over pricing errors at checkout in 2012. Consumers cannot be expected to always keep an eagle eye at checkout or keep track of shelf prices, whether by memory or by creating a record, as they shop, Hamilton added.