Hyken

SEPTEMBER 10, 2021

This week we feature an article by Tanya Ahmed, a Digital Marketer of Vantage Circle , a cloud-based employee engagement platform. She writes about what customers expect from companies in 2021 and what they actually get. Here are five ways to turn disconnected customers into loyal customers: .

Customer Experience 83

Customer Experience Employee Engagement Advertising Consumer 83

Hyken

APRIL 25, 2023

One of my favorite concepts to cover in my customer service keynote speeches is to act like an owner. I originally wrote about this in 2011 and shared the story of an 18-year-old server at a pizza restaurant who took so much pride in his work that the guests thought he owned the restaurant. Connect with Shep on LinkedIn.

Customer Experience 87

Customer Experience Employee Engagement Marketing ATS 87

Inside Retail

MAY 3, 2024

And there is a hunger for the customer to have that ability to further fashion accessorise themselves beyond apparel,” he said. SkinKandy opened its first store in Maroochydore on the Sunshine Coast in 2011 and is now in an explosive growth phase. Another example of this is the global cosmetics brand Lush.

Apparel 278

Apparel Employee Engagement Fashion Accessories 278