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From online stores to point-of-sale systems, ensuring smooth customerexperiences relies on robust testing of software systems. By not using an API, retailers can expect to experience lost revenues, poor customerexperiences, reputational damage and more. Israel and Bangalore.
They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.
I was part of a start-up that bought Uswitch, the price comparison website, for around £5 million in 2009. Now, we want to apply technology to offer a better customerexperience. If we can rinse and repeat that in two dimensions – point of sale and products – then we can continue to expand across Europe.
It’s not just about getting products to customers; it’s about doing so efficiently, cost-effectively, and in a manner that enhances the customerexperience. ” The sale of an out-of-stock product can lead to angry customers, a bad reputation, and even lawsuits.
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