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How Brands Can Deliver Sustainable Instant Commerce for Consumers

Retail TouchPoints

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

Consumer 263
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How Brands Large and Small are Leaning into the Amazon Effect to Compete

Retail TouchPoints

It’s not just possible but inevitable that retailers can thrive on Amazon and compete with it at the same time. Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. The purchasing power of $79 in 2005 equals about $109.90

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How skydiving and ice baths help this CEO stay energised

Inside Retail

He has witnessed and helped shape the evolution of the industry around the rise of fast shipping, exceptional customer service, and the growing focus on sustainability. When I launched Appliances Online in 2005, online shopping wasn’t commonplace, let alone shopping for a big and bulky item. Appliances Online has now served over 2.5

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No Magic Solution

LS Retail

Christine Lantinen purchased the company in 2005, when it had $100,000 in sales. Today, sales at the privately-held company are up to $45 million. Besides a worker shortage, Maud Borup is experiencing – as many importers and exporters are – higher shipping costs. The problem is there is no magic solution.

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With Consumers Awash in Subscriptions, Brands Set Sights on Paid Membership

Retail TouchPoints

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

Consumer 295
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From frumpy to fashionable: the triumphant turnaround of M&S Clothing

Retail Gazette

” “At the heart of what it’s done – got rid of the duplication, got rid of the excess options, and is now actually backing itself with a bit of depth on key products.” ” A new M&S clothing team Another key factor in its transformation has been the team running the ship.

Fashion 75
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Jason & Scot Show Episode 315 – 2023 Turkey5 Recap with Salesforces Rob Garf

Retail Geek

Episode 315 is a recap of Turkey5 (The five days from Thanksgiving through Cyber Monday) 2023 with Rob Garf , Vice President and General Manager, Retail at Salesforce. Jason and Scot discuss the “Turkey 5” with their guest Rob Garf, VP and GM for retail at Salesforce. billion consumers are shaping shopping trends.