2004 Customer Experience Marketing 
Retail TouchPoints
MAY 12, 2023
Instant access to highly-skilled personnel with niche experience. Flexibility in your company’s response to market trends and customer demands. This strategy also can increase efficiency and service flexibility and drive a faster time to market. A chance to gain an “outsider’s” fresh, unique perspective.
Retail Focus
JULY 19, 2024
POC , the Swedish manufacturer of helmets, protection, eyewear and apparel for cycling and skiing, has launched its flagship direct-to-consumer (DTC) online store, fully localised to sell in 35 global markets, in partnership with Centra , the specialist fashion and lifestyle ecommerce platform.
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Retail TouchPoints
SEPTEMBER 30, 2024
Between 2004 and 2008, the number of new products labeled with terms like “sustainable,” “sustainability,” “environmentally friendly,” or “eco-friendly” registered with the U.S. This, in turn, fuels market demand for sustainable alternatives. Patent and Trademark Office surged from 100 to 526.
Inside Retail
AUGUST 22, 2024
Before launching her eponymous brand in 2004 McCall was a stylist for ten years and has been a designer for the past nearly 30 years. Customers can’t physically buy and take home pieces from the showroom however at the click of a button with a scan of the QR code on the tag customers can add that item to the cart instantaneously.
Retail TouchPoints
SEPTEMBER 20, 2021
How can retailers distill that information and pivot their strategies in the months ahead to ensure that they’re no longer just keeping up with consumers, but anticipating and building the shopping experience they crave? First, let’s take a look at what we’ve done in the market thus far. Nordstrom, for instance, is a prime example.
Retail TouchPoints
JANUARY 28, 2021
The consumer buying behaviors retail marketers all once knew to be true experienced a seismic shift. The question now is: what do these new “pandemic personas” look like, and how can retail marketers cater to their new needs to set benchmarks for a successful 2021? Frugal Freddie is hyper-focused on value. Socially-Conscious Sally.
Inside Retail
MAY 30, 2023
Creating immersive experiences From first-time campers to outdoor enthusiasts, Anaconda continues to focus on relevance and customer experiences that invoke brand pride and loyalty. We wanted to create a destination where the customers’ shopping experience is as good as being out there,” Lude says. “We
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