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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

It has been nearly 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style. With the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts like you. Fast shipping.

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6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

Apple is the largest company in the world with a market capitalization of over a trillion dollars. If you return an item before you even have think about it you receive an email saying your refund has been processed. Market research doesn’t help. But in the early 2000s that started to change with the launch of the iPod in 2001.