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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. When David Sherwood joined the family business in 2001, the plan was to sell.

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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

It has been nearly 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style. A survey from Salesforce found that 84% of customers believe that the experience provided by a company is as important as its products and services. But what constitutes a great customer experience?