Small Biz Trends

AUGUST 12, 2025

Retail training programs offer crucial benefits that can greatly impact your business. By improving employee performance , these programs help improve customer service and satisfaction. For instance, staff equipped with product knowledge are better at addressing customer inquiries, leading to higher retention rates. Additionally, structured training nurtures a positive company culture , boosting engagement and reducing turnover.

Customer Retention

Inside Retail

AUGUST 12, 2025

Essential goods retailer Rent4Keeps has been fined $4 million, and its largest franchisee, Darranda, has been fined $3.4 million for overcharging consumers on basic household goods by the Australian Securities and Investments Commission (Asic). The company operated a franchise-based system through which its franchises, including Darranda, provided essential goods such as fridges and washing machines via instalments, to people on low incomes or those who received Centrelink benefits.

Consumer

Inside Retail

AUGUST 10, 2025

Addressing burnout in the retail industry remains a critical priority for all types of businesses. Store associates are having to balance high customer demand, inventory complexity, long hours, and a constant need for optimal efficiency all at once. In fact, 79 per cent of retail associates feel stressed due to the increasing complexity of their day-to-day work, according to Zebra’s Annual Shopper Study.

Store Operations

Small Biz Trends

AUGUST 7, 2025

A POS inventory management system combines point-of-sale functions with real-time inventory control , streamlining operations for businesses. It automatically updates stock levels as sales occur, reducing manual errors. For example, when a customer purchases a product, the system immediately reflects this change in inventory. This setup not only improves customer service by providing accurate stock information but additionally supports better decision-making.

Inventory Management

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

A1 Retail

AUGUST 7, 2025

Iceland Foods has announced that it has launched the first national scale discounting initiative in partnership with Olio and Gander across the majority of its stores from 4th August. Following a successful trial in select stores across Bristol and London, the frozen food retailer will now advertise its yellow sticker reductions to Olio’s 5 million UK users via their app.

Advertising

Retail TouchPoints

AUGUST 8, 2025

Saks Fifth Avenue has partnered with the NLX AI platform and Amazon Web Services (AWS) to offer voice-first, generative AI-powered conversational support experiences for the luxury retailer’s customers. Using the NLX multimodal Voice+ technology integrated on Amazon Connect, Saks customers calling to inquire about an order or return will be able to engage with AI in ways similar to a human agent: they can speak to and hear the AI, exchange texts and walk through steps on a screen that both the c

Customer Experience

Inside Retail

AUGUST 11, 2025

JB Hi-Fi has proven itself to be one of Australia’s strongest ASX-listed retailers after posting its FY25 full-year results, following its share price hitting a record high 11 times in the past four months. Since FY20, JB Hi-Fi Group’s earnings have grown 53 per cent and its share price has risen by 300 per cent. Over the same five-year period, many other retailers have cited a challenging retail landscape for disappointing results, particularly recently, as the cost-of-living has hit earnings a

ATS

Retail Gazette

AUGUST 7, 2025

Zara has unveiled its latest high-tech store concept in the UK for the first time, reopening its expanded Trafford Centre flagship after relocating within the mall. The fashion giant ‘s 32,291sq ft store — one of the largest in the UK — introduces its newest global flagship format, designed to blend fashion, architecture, sustainability and advanced technology for what it calls an “elevated shopping experience.

Payment Services

Retail Focus

AUGUST 11, 2025

Located in the Trafford shopping centre and spanning 1,200m², Bershka opens a new flagship store that showcases its full commercial potential by organising the space into three independent sections: BERSHKA, BSK, and MAN collections. The store concept aims to integrate the building’s interior, architecturally significant in itself, with a store prototype already used in other locations.

Checkout

Retail TouchPoints

AUGUST 12, 2025

Stitch Fix has introduced a series of AI experiences designed to enhance customization and convenience on the styling platform as the company’s turnaround efforts continue to gain steam. “When Stitch Fix launched in 2011, we disrupted the retail market,” said Matt Baer, CEO of Stitch Fix in a blog post announcing the updates. “Now, we are rewriting the playbook again, harnessing the power of AI plus human connection to deliver the most personalized retail experience.

Apparel

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Inside Retail

AUGUST 7, 2025

In a landmark case, the Australian Uyghur Tangritagh Women’s Association (AUTWA) is taking legal action to compel Kmart to prove whether its suppliers are connected to Uyghur forced labour. While it’s uncommon to request documents before a claim of wrongdoing is made, Professor Shelley Marshall, deputy dean at the School of Law at RMIT University, told Inside Retail that this form of legal action is starting to trend in corporate accountability cases.

Accounting

Small Biz Trends

AUGUST 6, 2025

When designing an effective boutique layout , you need to contemplate several key factors that can improve the shopping experience. Start by creating a decompression zone where customers can shift from the outside world. Next, guarantee your store has a clear flow , guiding shoppers through defined pathways. This leads to engaging displays that encourage exploration and interaction with your products.

Boutique

Retail Dive

AUGUST 6, 2025

A Deloitte report found the industry is using the tech to navigate a shifting trade environment — and making holiday buys two months earlier than last year.

Retail Focus

AUGUST 6, 2025

Following the success of its Cardiff launch, Lone Design Club returns with a bold new chapter this time debuting CACHE, an innovative retail concept opening in Cabot Circus, Bristol, in partnership with leading landlord Hammerson. More than just a name, CACHE is a statement. In tech, a cache stores vital data for speed and performance. In culture, CACHE is where future-facing design, fashion, and creativity are kept curated, considered, cult, and ultimately commercial.

ATS

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail TouchPoints

AUGUST 8, 2025

The retail and Consumer Packaged Goods (CPG) industries are undergoing a profound change, driven by the wins and failures of integrating artificial intelligence (AI) and image recognition (IR) into their processes, experiences, you name it. While these technologies are enabling brands and retailers to gain precise, real-time insights into store operations like never imagined, providing better data faster, nothing about this step function change is simple or obvious.

Promotions

Inside Retail

AUGUST 6, 2025

Retailers cannot afford to misunderstand the needs and shopping style preferences of Gen Z consumers. Today, Gen Z includes those between 13 and 28 years old. By the time they are 25 years old, their mean and median spending per capita in the US will outpace prior generations, according to global marketing research firm NielsenIQ. NielsenIQ forecasted that Gen Z will contribute more wealthy people to every region in the world, dispelling the often-asserted myth of Gen Z being the “most broke gen

Shopping

Small Biz Trends

AUGUST 12, 2025

Comprehending the factors that influence common inventory among stores is fundamental for effective retail management. Demand forecasting accuracy plays a vital role, as it helps predict customer needs. Seasonal fluctuations can likewise impact stock levels, requiring adjustments for items like holiday merchandise. Furthermore, market trends and consumer behavior drive inventory decisions, whereas financial resources dictate how much stock a store can maintain.

Inventory Management

VMS

AUGUST 11, 2025

Guitar Center (Westlake Village, Calif.) has launched Rig Advisor, an AI-powered shopping assistant that can be used on the store floor. Now live at the music chain’s 300-plus locations nationwide, the mobile-based artificial intelligence tool helps customers discover, compare and explore gear in real time by prioritizing products available at a specific store location.

Location

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Gazette

AUGUST 12, 2025

The shortlist for this year’s Retail Gazette Awards: The Game Changers has been unveiled. Finalists include some of the UK’s largest retailers including Asda, B&Q, Lush, Primark, Superdrug and WHSmith. Judged by an esteemed panel of retail leaders from brands – including Ann Summer, Boots , The Entertainer and Sainsbury’s – the winners will be revealed at a special celebration at Bounce Old Street, in London, on October 15.

Fashion

Retail Customer Experience

AUGUST 10, 2025

Discover how retailers can redefine the shopping journey with personalized, tech-enabled experiences. This eBook explores strategies to meet modern consumer demands through innovation, data-driven insights, and immersive store environments that drive loyalty and growth.

Consumer

Small Biz Trends

AUGUST 6, 2025

When choosing a retail POS and inventory software solution, you have several strong options to evaluate. Ehopper is known for its affordability, making it ideal for budget-conscious businesses. SumUp provides flexible payment options, whereas Lightspeed thrives in omnichannel management. Square POS is user-friendly, and Clover offers extensive customization.

Payment Services

Retail TouchPoints

AUGUST 12, 2025

This is the first story in a two-part series. The second installment will publish tomorrow, Aug. 13. Amazon made its name as “The Everything Store,” and that has never been more true. But while Walmart is busy touting the unexpected variety on its marketplace, Amazon has already proven its point on that front and moved on — to toilet paper. Not just toilet paper, of course, but all the indispensable quotidian items that fill our homes and facilitate modern life: batteries, pet food, face cream,

Grocer

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

VMS

AUGUST 7, 2025

Seven & i Holdings (Tokyo) has unveiled a 30-page “transformation plan” that includes adding roughly 1300 of its new, large-format 7-Eleven stores in North America by early 2031. The company plans to accomplish that goal by adding 200 stores per year, with the goal of exceeding 50% coverage of the U.S. population. Additionally, Seven & i will add 1100 restaurants to these stores for an eventual total of 2000 locations with such installations.

Planning

Miller Zell

AUGUST 11, 2025

Retailers don’t just want to capture shopper attention with in-store displays. They want meaningful engagement. That’s when customers see an appealing presentation of a product that might provide them value, and something clicks inside, fostering a confident, if impulsive, purchase.

Inside Retail

AUGUST 10, 2025

From launching restaurants equipped with a robotic salad maker to automatic convenience stores that can operate entirely without human staff, retailers are racing to see who will create the “store of tomorrow”. Last month, a first-of-its-kind, three-storey, 20,000-square-foot flagship opened in the heart of Times Square, in the Candler Building at 220 West 42nd Street.

Shopping

Small Biz Trends

AUGUST 8, 2025

An e-commerce order management system (OMS) is crucial for efficiently handling orders from multiple sales channels. It automates the processes of order placement, confirmation, and shipping, ensuring accuracy and speed. For example, when a customer places an order, the OMS instantly updates inventory levels, processes payments, and prepares the order for shipment.

Payment Services

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Retail TouchPoints

AUGUST 12, 2025

After years of pandemic-related disruption, 2025 was supposed to mark a turning point. Instead, volatility is once again the norm. Retailers and consumer brands are now grappling with rising import costs, inflationary pressure, shifting trade policies and fragile supplier networks — all while consumers remain price-sensitive and demand remains unpredictable.

Finance

Cisco Retail

AUGUST 7, 2025

Skip to content Cisco Blogs / Security / Improving Cloud-VPN Resiliency to DoS Attacks With IKE Throttling August 7, 2025 Leave a Comment Security Improving Cloud-VPN Resiliency to DoS Attacks With IKE Throttling 3 min read Jerome Tollet , Hadi Rayan Al-Sandid Additional Post Contributors: Maxime Peim, Benoit Ganne Cloud-VPN & IKEv2 endpoints exposition to DoS attacks Cloud-based VPN solutions commonly expose IKEv2 (Internet Key Exchange v2) endpoints to the public Internet to support scalab

ATS

A1 Retail

AUGUST 11, 2025

New eBay Advertising research suggests younger consumers will drive the season’s style spend – and ads will be pivotal in turning their browsing into buying. Gen Z are set to dominate fashion shopping this summer, according to new research by eBay Advertising. More than three‑quarters (77 percent) of 18‑to-24‑year‑olds say they plan to shop for clothes or accessories this summer, compared with just over half (53 percent) of UK consumers overall.

Fashion

Inside Retail

AUGUST 11, 2025

Artificial intelligence has long been heralded as a transformative force in retail, serving as a sophisticated support system for decision-making, assisting retailers to analyse data, forecast trends and optimise customer experiences. However, today, the role of AI is evolving rapidly. No longer just an assistant offering recommendations, it is now being utilised as an autonomous decision-maker and executor, reshaping how retailers operate at every level.

Payment Services

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing