Inside Retail

AUGUST 8, 2025

For the first time in Australia, representatives from some of the world’s biggest social media platforms – Meta, Pinterest and TikTok – came together to share insights and advice for brands and retailers to win the upcoming Black Friday Cyber Monday (BFCM) sale season. “The most successful campaigns aren’t rushed,” Shelby Van Zwol, founder and CEO of Chain Social, which hosted the BFCM strategy summit in Melbourne on Friday, told Inside Retail.

Planning

365 Retail

AUGUST 8, 2025

Bershka has opened a 1,200 m² flagship store in Manchester’s Trafford Centre, organised into three distinct sections for its Bershka, BSK, and MAN collections. The layout integrates the architecture of the existing building with a store prototype previously used in other locations, focusing on product presentation through a series of modular displays.

ATS

Retail TouchPoints

AUGUST 4, 2025

Retail media networks (RMNs) are rapidly growing, with advertisers investing billions of dollars into these platforms each year to consumers across the funnel. As retail media matures beyond search to offsite and upper-funnel channels, the need for more precise campaign performance is becoming increasingly apparent. While retailers have expanded measurement capabilities, significant gaps persist in standardization and data sharing, creating challenges for brands looking to effectively measure, p

Advertising

Inside Retail

AUGUST 7, 2025

In a landmark case, the Australian Uyghur Tangritagh Women’s Association (AUTWA) is taking legal action to compel Kmart to prove whether its suppliers are connected to Uyghur forced labour. While it’s uncommon to request documents before a claim of wrongdoing is made, Professor Shelley Marshall, deputy dean at the School of Law at RMIT University, told Inside Retail that this form of legal action is starting to trend in corporate accountability cases.

Accounting

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

A1 Retail

AUGUST 7, 2025

Iceland Foods has announced that it has launched the first national scale discounting initiative in partnership with Olio and Gander across the majority of its stores from 4th August. Following a successful trial in select stores across Bristol and London, the frozen food retailer will now advertise its yellow sticker reductions to Olio’s 5 million UK users via their app.

Advertising

Small Biz Trends

AUGUST 1, 2025

Stock Keeping Unit (SKU) software is an important tool for managing inventory efficiently. It allows you to track unique identifiers for products, providing real-time visibility into stock levels. With automated inventory tracking , you can reduce errors and improve decision-making. For instance, you can identify which items sell best, helping you optimize your stock levels.

Inventory Management

CJ Retail Solutions

AUGUST 4, 2025

In today’s retail landscape, the digital and physical worlds are no longer separate continents; they are merging into a single, interconnected territory. While online shopping offers unparalleled convenience, the physical store provides something e-commerce cannot replicate: a tangible, sensory experience. The challenge for modern retailers is not to choose one over the other, but to weave the strengths of digital technology into the fabric of the in-store experience.

Shopping

Inside Retail

AUGUST 6, 2025

Retailers cannot afford to misunderstand the needs and shopping style preferences of Gen Z consumers. Today, Gen Z includes those between 13 and 28 years old. By the time they are 25 years old, their mean and median spending per capita in the US will outpace prior generations, according to global marketing research firm NielsenIQ. NielsenIQ forecasted that Gen Z will contribute more wealthy people to every region in the world, dispelling the often-asserted myth of Gen Z being the “most broke gen

Shopping

Retail TouchPoints

AUGUST 1, 2025

The global market size for AI in ecommerce is estimated at $9 billion in 2025, and is anticipated to reach $64 billion by 2034, reflecting a compound annual growth rate (CAGR) of nearly 25% over the next decade. Although this growth trajectory signals immense opportunity, it also magnifies the peril of poor data quality when it comes to planning and executing AI initiatives.

Customer Experience

Small Biz Trends

AUGUST 7, 2025

A POS inventory management system combines point-of-sale functions with real-time inventory control , streamlining operations for businesses. It automatically updates stock levels as sales occur, reducing manual errors. For example, when a customer purchases a product, the system immediately reflects this change in inventory. This setup not only improves customer service by providing accurate stock information but additionally supports better decision-making.

Inventory Management

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

Retail Gazette

AUGUST 7, 2025

Zara has unveiled its latest high-tech store concept in the UK for the first time, reopening its expanded Trafford Centre flagship after relocating within the mall. The fashion giant ‘s 32,291sq ft store — one of the largest in the UK — introduces its newest global flagship format, designed to blend fashion, architecture, sustainability and advanced technology for what it calls an “elevated shopping experience.

Payment Services

Retail Focus

AUGUST 6, 2025

Following the success of its Cardiff launch, Lone Design Club returns with a bold new chapter this time debuting CACHE, an innovative retail concept opening in Cabot Circus, Bristol, in partnership with leading landlord Hammerson. More than just a name, CACHE is a statement. In tech, a cache stores vital data for speed and performance. In culture, CACHE is where future-facing design, fashion, and creativity are kept curated, considered, cult, and ultimately commercial.

ATS

Inside Retail

AUGUST 4, 2025

Walmart’s big bet on artificial intelligence (AI) may have caught some in the industry by surprise, but not its customers. “Customers are ready, they are using AI in pretty much everything they do,” Walmart’s chief technology officer Suresh Kumar said about the big-box retailer’s plans to roll out four AI-powered “super agents ”, designed to improve the shopping experience for customers and streamline operations for engineers, employees, sellers and suppliers.

Shopping

Retail Dive

AUGUST 6, 2025

A Deloitte report found the industry is using the tech to navigate a shifting trade environment — and making holiday buys two months earlier than last year.

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Small Biz Trends

AUGUST 4, 2025

To gain meaningful experience in POS systems, you should start with hands-on training that covers both software and hardware components. Engaging in role-playing scenarios can help you practice real-life situations, improving your problem-solving skills. It’s additionally beneficial to familiarize yourself with various POS technologies , including cloud-based and mobile systems, to understand their unique functionalities.

Payment Services

Retail Gazette

AUGUST 4, 2025

Asda is reportedly in advanced talks to sell and lease back around 20 of its supermarkets as part of a £400m property deal aimed at supporting its turnaround plans. The grocer is close to striking a deal with US investment giant Blue Owl Capital, according to Sky News , with an agreement potentially being finalised in the coming weeks. It comes as the Leeds-based supermarket looks to ramp up investment in pricing, product availability and cost efficiencies under chair Allan Leighton.

Supermarket

Rangeme

AUGUST 4, 2025

In retail, your product speaks long before the customer touches it. The packaging is your voice across the aisle, your silent salesman standing guard on the shelf. It’s not merely design—it’s communication. And in an environment where attention is scarce and decisions are made in seconds, that communication must be sharp, honest, and impossible to ignore.

ATS

Inside Retail

AUGUST 5, 2025

In today’s retail environment, execution is everything – but visibility is what makes it possible. Across the industry, ambitious strategies often fall short, not because of poor planning, but because teams and leaders are flying blind. Store teams, suppliers, marketers, and operations are juggling disconnected systems. Leadership lacks real-time insights.

Planning

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

RETAIL MANAGEMENT SOFTWARE

AUGUST 1, 2025

Retail is transforming at breakneck speed. Modern customers demand seamless, uniquely tailored experiences across online, in-store, and mobile channels. Embracing omnichannel retail enables leading businesses to meet these expectations, drive loyalty, and stay competitive. Omnichannel customers spend up to 30% more per purchase than those using a single channel, according to the National Retail Federation (NRF).

Fulfillment

Small Biz Trends

AUGUST 6, 2025

When choosing a retail POS and inventory software solution, you have several strong options to evaluate. Ehopper is known for its affordability, making it ideal for budget-conscious businesses. SumUp provides flexible payment options, whereas Lightspeed thrives in omnichannel management. Square POS is user-friendly, and Clover offers extensive customization.

Payment Services

Retail Dive

AUGUST 1, 2025

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Outdoor

Retail TouchPoints

AUGUST 7, 2025

Seven & i Holdings has announced a major restructuring of its business, including the addition of approximately 1,300 new large-format 7-Eleven stores in North America by its 2030 fiscal year, which ends in February 2031. The company plans to add 200 stores per year, with the goal of exceeding 50% coverage of the U.S. population. Additionally, Seven & i will add 1,100 restaurants to these stores for an eventual total of 2,000 locations.

Planning

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Retail Gazette

AUGUST 4, 2025

Debenhams Group, has launched an AI skills academy, designed to equip staff with practical AI skills. The academy, which is being rolled out in partnership with workforce development platform Multiverse, is intended to boost growth across Debenhams Group by closing the AI skills gap. Fully funded through the retailer’s £1.35m apprenticeship levy, the academy provides workers with structured, on-the-job learning set to “deliver tangible value” to the business.

Fashion

Small Biz Trends

AUGUST 5, 2025

Designing an effective online shop layout is vital for enhancing user experience and boosting sales. Start by prioritizing intuitive navigation , which allows customers to find products easily. High-quality images should showcase your offerings clearly, as a cohesive color palette can create a visually appealing atmosphere. Furthermore, optimizing for mobile users is important, as many shoppers use their phones.

Shopping

A1 Retail

AUGUST 5, 2025

Following the success of its Cardiff launch, Lone Design Club returns with a bold new chapter this time debuting CACHE, an innovative retail concept opening in Cabot Circus, Bristol, in partnership with leading landlord Hammerson. More than just a name, CACHE is a statement. In tech, a cache stores vital data for speed and performance. In culture, CACHE is where future-facing design, fashion, and creativity are kept curated, considered, cult, and ultimately commercial.

ATS

Retail TouchPoints

AUGUST 6, 2025

The Vitamin Shoppe has named Mike Forbes to the new position of EVP and Chief Strategy Officer, reporting directly to CEO Sharon Leite. Forbes will be tasked with leading long-term growth planning, with a focus on digital acceleration, innovation and organizational transformation. Forbes brings more than 20 years of retail and CPG leadership to this new job, including CEO roles at high-growth companies such as Alter Eco Foods , Safely and his most recent role, Co-CEO at MaryRuth Organics.

Management

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Management

Inside Retail

AUGUST 6, 2025

The South Korean retail giant Coupang is hitting its stride this year. The company reported record revenue of US$8.52 billion for the second quarter ended June 30, up 19 per cent year-over-year on an FX-neutral basis. It was Coupang’s first time crossing the $8 billion threshold. Net profit swung to $31 million, reversing a $105 million loss from the second quarter of last year.

Net Profit

VMS

AUGUST 7, 2025

Seven & i Holdings (Tokyo) has unveiled a 30-page “transformation plan” that includes adding roughly 1300 of its new, large-format 7-Eleven stores in North America by early 2031. The company plans to accomplish that goal by adding 200 stores per year, with the goal of exceeding 50% coverage of the U.S. population. Additionally, Seven & i will add 1100 restaurants to these stores for an eventual total of 2000 locations with such installations.

Planning

Small Biz Trends

AUGUST 6, 2025

When designing an effective boutique layout , you need to contemplate several key factors that can improve the shopping experience. Start by creating a decompression zone where customers can shift from the outside world. Next, guarantee your store has a clear flow , guiding shoppers through defined pathways. This leads to engaging displays that encourage exploration and interaction with your products.

Boutique

Wiser

AUGUST 5, 2025

TL;DR: Not all price tracking tools are built for scale. This guide compares Wiser Solutions to top alternatives, Intelligence Node, Competera, DataWeave, Price2Spy, Prisync, Omnia Retail, and Pricefy, across the capabilities that matter most to D2C brands and retailers. From matching accuracy to API depth, here’s what to know before you choose. Why Online Price Tracking Matters More Than Ever Retail and eCommerce teams are facing increased volatility in competitor pricing, marketplace dynamics,

Promotions

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment