Remove retail how-you-can-use-chatbots-for-onboarding-and-training-your-retail-employees
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Let human hands guide the automated touch

Inside Retail

Machines are limited in how well they can understand human beings. Meanwhile, research suggests that consumers are increasingly frustrated with chatbots and automated phone menus. Consider for a minute how we establish relationships with new people we meet. Let us say it is the first date.

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5 Top Customer Service Articles of the Week 11-29-2021

Hyken

I have added my comment about each article and would like to hear what you think too. Increase Employee Retention With These 4 Tips by David Finkel. Magazine) Employee turnover is always a stressful situation. The customer experience really starts on the inside of an organization with the employee experience.