The Cost of Long Queues: 3 Reasons to Use a Queue Management Solution for Brick & Mortars
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JULY 9, 2021
According to a report titled “ How Long Does It Take To Lose Your Customer,” the average Brit spends 1 year, 2 weeks, and a day of their lives stuck in shop queues. Slow-moving lines not only cause shopper frustration but may also affect brand loyalty: 74% of shoppers will go to a competitor’s store if they perceive a faster queue time.
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