Outdoor Promotions Returns Shipping 
Retail TouchPoints
NOVEMBER 9, 2021
Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods. The Refurbished program is part of a larger effort by eBay to boost product credibility on its platform.
Retail TouchPoints
MARCH 17, 2022
134% more likely to anticipate making a garden or outdoor purchase. They’re more likely than the average consumer to indicate they’re shopping for outdoor furniture, mattresses, kitchen appliances, bed and bath goods and garden items. They are 116% more likely to buy online and return in store.
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Retail TouchPoints
AUGUST 15, 2022
In some cases, they’re even returning to the channels of yester-year to shake things up. In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%). Stand Out Beyond Free Shipping .
Retail TouchPoints
JANUARY 28, 2022
Defined as data customers are willing to give to brands/retailers in return for discounts via a loyalty/rewards program or email, zero-party data is an oft-overlooked form of data collection thanks to its simplicity, but is now having a moment that will likely turn it into a permanent fixture in retail marketer’s toolkit.
Inside Retail
JANUARY 24, 2023
After so much Covid-19 disruption and damage, the National Retail Federation’s (NRF) Big Show returned to the Big Apple with an equally big bang last week. As consumers return to stores post-pandemic, they are seeking out intuitive and personalised interactions that surprise and delight, with the option for frictionless self-service.
Retail TouchPoints
FEBRUARY 22, 2021
Kerrits also is beginning to roll out SMS marketing to improve the customer experience with automated updates on order and shipping status and to promote its burgeoning livestreaming efforts. We have a really healthy returning customer rate that’s increasing. Burgeoning Livestreaming Program Helps Build Brand Equity.
Independent Retailer
NOVEMBER 2, 2021
We have already seen a lot of that in the past 18 months, what the experience is now versus before is defining new roles as we hopefully continue to exit the pandemic and return to this new version of normal. This can help greatly with reducing the rate of returns. Curbside Pickup Can Help Save on Shipping Costs.
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