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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns.

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Couldn’t Attend IRDC 2021? Here’s What You Missed

VMS

With an incomparable line-up of compelling educational content, interactive workshops and (who could forget) the crowd-favorite Iron Merchant Challenge, IRDC 2021 reaffirmed the importance of collaboration to our industry. Roeller explained that “brands can atrophy – it all comes down to the service you provide.”.

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These Were the Top 10 Retail Stories of 2021

VMS

Effective in the third quarter, Andy Jassy, formerly CEO of Amazon Web Services, stepped up to replace Bezos. Of course, automated distribution and extended delivery services are fine, but what’s actually getting delivered? It even invested in DroneUp, a drone services and data collection service. The Chain Is Breaking.