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Encourage Your Customers to Call Again. Here’s How.

Retail TouchPoints

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. No one wants to take notes.

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The Cost of Long Queues: 3 Reasons to Use a Queue Management Solution for Brick & Mortars

V Count

70% of shoppers are less likely to return to the same shop if they had experienced long waits in queues. Using a queue management solution to solve queuing problems. Here are the ways your retail business can benefit from queue management: Customer Satisfaction. billion lost due to customers leaving or deciding to spend less.

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Cisco Recognized with the 2021 Gartner Peer Insights Customer’ Choice Distinction for Indoor Location Services

Cisco Retail

Gartner defines this market as vendors that supply hardware and software components to provide indoor location to a breadth of organizations that include enterprises as well as the owners of public venues. In 2020, Cisco DNA Spaces rolled out a suite of apps to facilitate the safe return to work and drive business resiliency.

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How to Start a Career in AI

Nvidia

Everyone has questions, but the most common questions in AI always return to this: how do I get involved? She started out as a sales and marketing analyst, then leaped to a product manager role. “I How do I start a career as a deep learning engineer? What are some of the key tools and frameworks used in AI?

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Saving the Environment by Using AI

Independent Retailer

Hassle free returns. Larger and increased number of fulfillment centers: Next day shipping and easy returns requires an increase in number and in overall size of fulfillment centers — increasing environmental footprints. Some of these include. Next day shipping. Seamless omnichannel experiences. Multiple fulfillment options.