The Cost of Long Queues: 3 Reasons to Use a Queue Management Solution for Brick & Mortars
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JULY 9, 2021
Slow-moving lines not only cause shopper frustration but may also affect brand loyalty: 74% of shoppers will go to a competitor’s store if they perceive a faster queue time. According to a study by EPSON, 56% of consumers say that fast payment and short queues are critical to “positively influencing their perception of a retail brand.”.
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