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How smart new technologies are improving sales and reducing costs for retailers

Inside Retail

Salespeople on the shop floor can use these devices to seek a colleague’s assistance in locating a certain size or style of a product instead of leaving the customer alone while the salesperson finds it. It can spot if a cashier is discounting more than other employees, or if their level of returns or refunds is higher than the store average.

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RIC20 Startup Innovation Labs Showcase 20 Tech Innovators

Retail TouchPoints

Moderated by Orlando Ribas Fernandes of XnFinity-XNFY Lab , the first group of startups presenting include: Omnichannel Fulfillment: onfleet – a last-mile delivery platform; Touchless Retail: SuperSmart – a validation and loss-prevention system for Scan & Go; Digital Commerce: Pointr – A deep location company combining indoor location intelligence (..)

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Retail Returns Increased to $761 Billion in 2021

VMS

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. The 2021 total rate of returns (16.6 percent during 2020, but online returns are in line with recent years at an average of 20.8

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Are consumers returning products less often? For example, Sorel had an anniversary coming up and they were across Nordstrom locations, but they don’t currently have their own brand in stores anymore.

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Facilities Management CEO: ‘Cleanliness Will Be Looked At In An Entirely Different Lens’

Retail TouchPoints

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. Some stores were literally in flames, and there were loss prevention issues at others.

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Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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5 Key Business Challenges Behind Your Merchandising Strategy

Wiser

Often, merchandising includes things like creating a pricing strategy, display design and layout, loss prevention, and store upkeep. Customer experience will also improve, leading to an increase in returning shoppers. As we move further into modern retail, many businesses are also implementing online merchandising strategies.