Remove Home Furnishings Remove Shopping Remove Social Commerce Remove Store Operations
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NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities

Retail TouchPoints

We’re seeing it be a real traffic driver, because people come to sell a product they no longer need or shop the refurbished options, and then stay and shop the rest of the store. IKEA , which already had a resale program in the form of its “As Is” section, expanded in 2022 to include buyback and refurbishment services.

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(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

Retail Next

Today, retailers and brands need to support their customers how, when and where they want to shop. I like to believe tech is helping to bridge the journey because of the customer – to optimize operations, processes, procedures (back of house and front of house) across all touch points to create a connected retail experience.