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As Consumer Demand for Inclusion Rises, Retailers Must Tackle Legacy Issues and Attitudes

Retail TouchPoints

More and more, that means rethinking product development and expanding their sizing and assortment planning to represent a wider range of sizes and body shapes. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. billion in the U.S.

Consumer 289
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(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

Retail Next

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. . Fulfillment.

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A Crisis Will Always Find A Supply Chain’s Weakest Link

Retail TouchPoints

Given the high demand, retailers could have moved quickly to deliver full containers of toilet paper alone directly to their larger stores that have more storage capacity, as well as increased the amount of shelf space devoted to toilet paper. With a change in demand by product, we saw a concurrent change in demand by fulfillment channel.

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How Interior Define ‘Democratizes Customization’ with Digital Tech and Localized Sales

Retail TouchPoints

We find that when we do that, our conversions go up, our average order size goes up, our NPS scores go up and our return rates go down.”. Last year because of the pandemic, the company postponed plans to open several new physical locations, instead launching a series of regionally focused digital stores.

Shipping 152