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2021 was unlike any other year in commerce history, pushing digitalization full speed ahead thanks to the pandemic forcing retailers to adapt to changes in consumption, channel shifts, supply chain, customer expectations and more. . Traditionally, retailers operated with batch driven processes in their warehouses.
It is a measurement of the cost of purchasing, transporting, and holding inventory, plus the cost associated with fulfilling customer orders for that inventory — compared to the gross margin you receive from selling that same inventory. Ultimately, a “good GMROI” will depend on how much control a retailer has over costs and prices.
Retailers must maintain a healthy In-Stock Percentage for every product at every store, in order to avoid out-of-stocks, lost sales, failed promotions, and costly markdowns. With the dynamic nature of retail and supply chains, North America’s top retailers aim to have 98.5% In-Stock Percentage Benchmark Example.
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