Retail TouchPoints

APRIL 30, 2024

Through AI and other technologies, customers in grocery stores, clothing outlets and other convenience-style shops no longer need to wait in line to check out. Frictionless checkout is an AI solution that allows for customers to shop for what they need and leave, and is now picking up steam in live event formats.

Checkout 283

Checkout Customer Experience Merchandise Store Consumer 283

Retail TouchPoints

AUGUST 19, 2022

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” Some capabilities will be subtle, even invisible, and support unique shopping missions as they span across the physical and virtual worlds.

Consumer 276

Consumer Shipping Management Merchandise Store 276

Retail TouchPoints

OCTOBER 14, 2020

The robots also provide location data down to four-foot sections, which Woodman’s Markets will use to empower associates when it comes to fulfilling online orders and stocking shelves. This data will be uploaded to its mobile shopping app, where it will guide pickers to each item to improve delivery times.

Marketing 276

Marketing Grocer Location Fulfillment 276

Retail TouchPoints

MAY 18, 2023

overall, but omnichannel offerings helped offset this decline: same-day services saw unspecified mid-single-digit growth, led by high-single-digit growth in Drive-Up orders, and more than 97% of sales were fulfilled by stores. One area where Target made significant progress was cutting back on excess merchandise.

Fulfillment 260

Fulfillment Advertising Consumer Management 260