Retail TouchPoints

MAY 13, 2021

Overall, online physical goods GMV grew 21% YoY in fiscal year 2021, driven primarily by the FMCG [ fast moving consumer goods ] and home furnishings categories. The longer a consumer has shopped on our platforms, the more they spend through more orders across more product categories,” said the company in a statement.

Home Furnishings 175

Home Furnishings Merchant Services Supermarket Social Commerce 175

Retail TouchPoints

JANUARY 24, 2023

We’re seeing it be a real traffic driver, because people come to sell a product they no longer need or shop the refurbished options, and then stay and shop the rest of the store. IKEA , which already had a resale program in the form of its “As Is” section, expanded in 2022 to include buyback and refurbishment services.

Home Furnishings 269

Home Furnishings Advertising Consumer Customer Experience 269

Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. Retailers and brands need to support, allow and empower their customers to engage with – and shop – them as the customer wants. Fulfillment. Virtual shopping. Social commerce. Did it affect shopping behavior?

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40