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Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on apps that serve up-to-date information on the status of their programs and connect them with others on their team for real-time collaboration.
The situation has only worsened as people have quit their jobs or moved into new sectors during the pandemic and it has continued with the cost of living crisis putting greater pressure on finances. Supermarkets have led the way in cutting costs with Tesco announcing plans to reduce its headcount by 2,000 in a restructure.
The Retail Trust’s survey of more than 1,500 retail staff, published within its new Health of Retail report , found that most of those intending to leave blame concerns around their finances, rising levels of abuse from customers, and deteriorating mental health coming out of the pandemic. Rising abuse.
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