Inside Retail

MARCH 5, 2023

Myer and American Express have launched a loyalty program partnership that will allow nearly 28 million members to redeem loyalty points online. Amex card holders can now use their membership rewards points at the online checkout and earn Myer One credit on any purchase where rewards points are redeemed. Geoff Ikin, Myer’s chief customer officer, said the partnership combined with the Myer One loyalty program will enable the retailer to “provide a compelling and market-leading loyalty propositio

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Department Stores Checkout Consumer Marketing 246

Intelligence Node

MARCH 5, 2023

As of 2023, Gen Z occupies 40% of the worldwide consumer population and is projected to hold a massive spending power of well over $360 billion in disposable income. Born. The post Secrets of Gen Z Consumer Behavior appeared first on Blog.

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Consumer 104

Inside Retail

MARCH 5, 2023

After starting Nana Judy at just 19 years old, founder and CEO Glenn Coleman has turned the business into an internationally recognised streetwear brand, with annual revenue exceeding $30 million. Nana Judy is now partnering with the Australian Indigenous Mentoring Experience (AIME), with 100 per cent of profits from its new hoodie range going to the not-for-profit organisation.

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ATS Apparel Accounting Planning 246

Hyken

MARCH 5, 2023

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. How Companies Can Improve Their Customer Service Practices by Pete Mercer (Repertoire) Every year, businesses across the world spend months planning and strategizing the best ways to attract and retain customers in an increasingly competitive market.

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Customer Experience Consumer Management Planning 9

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Inside Retail

MARCH 5, 2023

Singapore’s Unix Furniture has carved out a niche for itself in the booming work-from-home category by taking an unusual approach to standing desks. Instead of the typical wooden surfaces that most brands offer, Unix uses stone slabs, which can be customised to suit different styles and spaces. “At Unix Furniture, we are proud to offer extensive design options and customisability, and white-glove customer service at price points that are comparable to those of a premium wooden standing des

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Marketing Consumer ATS 130

Store Growers

MARCH 5, 2023

Last Updated on March 6, 2023 The brand name is one of the most important elements for online shoppers as it helps them identify and distinguish you from the competitors, and resonate with your brand. That’s why advertisers need to make it easy for customers to recognize branded products. In this article, we’ll discuss the brand attribute in the product feed.

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Apparel Advertising Consumer Shopping 36

Inside Retail

MARCH 5, 2023

As a diversity, equity and inclusion (DEI) expert and consultant, I support corporate teams in curating, planning and running meaningful International Women’s Day (IWD) events with intention, as part of our broader organisational inclusion strategy. I also get asked to speak at or sit on panels for IWD events and get invited to more. The truth is, I have a mixed relationship with the diversity and inclusion days and weeks in my calendar.

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