Remove Drop-Shipping Remove Employee Engagement Remove Fulfillment Remove Promotions
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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

Over the last year, we’ve seen digitally native direct-to-consumer (DTC) brands like Athletic Greens and SmileDirectClub drop linear TV spots on networks. But make no mistake, the return to “traditional” media by no means has to be boring. Stand Out Beyond Free Shipping .

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Guest Post: 4 Ways to Transform Customer Experience While Growing Rapidly

Hyken

This week we feature an article by Dan Martin, Chief Executive Officer of Xpress Global Systems , an organization focused on innovation, efficiency, and scalability of shipping and distribution of flooring products. Net Promoter Score (NPS) — Establishing baseline ratings and gathering key customer feedback . Voice of Customer.