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The Evolution of Retail Formats: Adapting to Environmental and Social Forces

Retail Focus

This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: for physical space, consumer attention, and innovative store layouts and designs. These department stores were typically found in major cities, catering to urban consumers’ needs.

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How Malaysian department store Pavilion is connecting with customers

Inside Retail

In order to fulfil customer demands and win their hearts, we, as retailers, need to understand and cater to their changing behaviour and trends. per cent (RM95 billion in total retail sales), and all retail sub-sectors such as fashion, department stores and grocery are expected to rebound. You can download it here.

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Post-COVID Best Practices: Combine Mall Product Pickups, Give In-Store Shoppers More Personal Space

Retail TouchPoints

Store traffic, pedestrian traffic and store layouts won’t necessarily go back to where they were in 2019 or 2018,” said Naveen Jaggi, President of Retail Advisory Services at JLL in an interview with Retail TouchPoints. Safer, More Convenient Pickup Options can Generate Mall Traffic.