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How Retail Returns Influence Customer Retention

Retail TouchPoints

One way is to provide your buyers with the option of return shipping protection embedded directly into your customer-facing online shopping experience. Embedded protection offered at the point of sale is not a radically new concept, and you may already have personal experience with it.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

But it’s retailers’ reluctance to move their point of sale (POS) systems from a traditional client/server setup to a cloud-based architecture that really slows down progress. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities. View the session on demand.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

Offering customized customer communications, applicable discounts, and connecting with customers through video content, for example, video content, can help you have a better shopping experience and improve your customer relationship. Emphasizing micro-fulfillment & smart delivery. New Look Stores.

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What is Barcode Technology, and How Does It Impact Retailers?

Star Miconics

Discover Star 1D/2D Scanners Beyond Point of Sale: The Expanding Role of Barcode Scanners Today’s barcode scanners have transcended their original use as mere checkout tools. Furthermore, they have become indispensable in inventory management, helping to identify sales trends and tracking items throughout the supply chain.

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Customer Service Representative Job Description: Templates for Hiring at Your Business

Small Biz Trends

Proficient computer skills and experience with point-of-sale systems. Positive attitude and a passion for providing exceptional customer service. Resolve customer issues, such as order discrepancies, shipping delays, or product returns. Process customer returns and exchanges according to company policies.