Customer Retention Drop-Shipping Location Marketing 
Retail TouchPoints
JANUARY 29, 2024
While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.
Retail TouchPoints
JANUARY 3, 2024
Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned.
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Retail TouchPoints
JUNE 23, 2022
Personalize Your Back-to-School Marketing. Personalization has been held up as the gold standard for ecommerce CX across the board, but the reality of customer demand for personalized experiences appears to be more nuanced. Another easy step: Drop account creation requirements and allow guest checkout.
Rain Pros
AUGUST 18, 2023
It has intensified competition by making it easier to enter the market, offering more choices for consumers and making it easier to make informed choices and demand better value for money. Customs documents are also prepared if necessary for shipping.
Rain Pros
AUGUST 18, 2023
It has intensified competition by making it easier to enter the market, offering more choices for consumers and making it easier to make informed choices and demand better value for money. Customs documents are also prepared if necessary for shipping.
Retail TouchPoints
SEPTEMBER 21, 2021
The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.
Rangeme
JULY 29, 2022
With supply chain disruptions making waves in even mainstream media, you might have thought consumers would loosen their expectations for fast and free shipping. According to consumers, promising fast shipping sells. Better Customer Retention. The promise of fast shipping entices shoppers to add more items to their cart.
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