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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

Sticking with this outdated approach can lead to higher environmental impacts, unnecessary financial losses and dwindling customer trust. Think about the everyday shopper: for many, the nearest returns location isn’t just around the corner. So why do customers delay returns?

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How Ecommerce Retailers Can Prepare Now for Back-to-School 2022

Retail TouchPoints

For example, rather than make shoppers type in identical data for their billing and shipping addresses, allow them to check a box if those addresses are the same. Another easy step: Drop account creation requirements and allow guest checkout. Even better, allow their digital wallet to automatically populate those checkout fields.

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eCommerce Logistics for Retail Stores

Rain Pros

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. You must select a platform that suits your business needs and is reliable and scalable.

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eCommerce Logistics for Retail Stores

Rain Pros

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. You must select a platform that suits your business needs and is reliable and scalable.

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays. All of these things are impacting your people in-store and your customers.”. But that 20% is not static.

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[Webinar] Awareness and Actionability in eCommerce: How Are Brands Adapting?

Wiser

What can be done to optimize your eCommerce shopper journey to increase sales and capture more happy customers? We have answers in this webinar, held on March 12, 2021, and hosted by the Category Management Association. Customer Funnel. Mert: Okay, so let’s talk about the customer funnel. Next slide, please.