The Cost of Long Queues: 3 Reasons to Use a Queue Management Solution for Brick & Mortars
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JULY 9, 2021
Even UK shoppers who are known for their high tolerance when it comes to queues consider 9 minutes long enough to make them reconsider a purchase and leave without buying: 86% of Brits would avoid stores if they perceive the queue to be too long. 83% consider fast-moving queues an integral part of the customer experience.
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