Remove Customer Experience Remove Markdowns Remove Planning Remove Store Operations
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As the Holidays Approach, it’s Time to Rethink Retail Pricing Methodology…and AI Can Help

Retail TouchPoints

In addition to this timing variation, over 60% of shoppers plan to do their browsing online, yet 85% expect to buy at least one product in a store. In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact?

Markdowns 254
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Lowe’s Expands DC-Based Delivery of Bulky Products to 8 More Regions

Retail TouchPoints

CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023. The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process.

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Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?

Retail TouchPoints

Prior to the advent of the omni shopper, most retail businesses operated two fully siloed channels. When it came to inventory planning and optimization, stores were planned, allocated and/or replenished, and transacted with their customers entirely separately from the digital channel.

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Google, Accenture Deepen Relationship to Help Retailers Harness and Optimize Their Data

Retail TouchPoints

Google Cloud and Accenture are expanding their strategic partnership with a series of new initiatives to help retailers modernize their businesses and transform store operations. and all of those have a data and analytics element, which is what we’re helping them figure out.”

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IHL Study: Inventory Distortion Will Cost Retailers $1.77 Trillion in 2023

Retail TouchPoints

of retail sales, has multiple causes, including inaccurate demand planning, lack of inventory visibility and inadequate staff training. Similarly, these system can optimize which stores can fulfill the complete orders to maximize margins and optimize sustainability rather than shipping from multiple locations.”

Markdowns 219
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How RFID Powers Retail: Past, Present and Future

Retail TouchPoints

RFID is also being extended for item-level identification as part of future-forward innovation plans, such as the adoption of blockchain for increased transparency. Retail companies committed to improving the customer experience have realized they need to stop relying on inventory buffers to ensure items are in stock when they need them.

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How Smaller Assortments, Lower Inventory Levels Can Maximize Post-COVID Success

Retail TouchPoints

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns.