What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy
Retail TouchPoints
JANUARY 22, 2021
It now offers more than 3,200 pickup locations and delivery from more than 1,600 stores. Between stores closing and severe declines in discretionary spending, the retail industry has been one of the hardest hit by the pandemic. While there’s been an overall decline, there’s also been a need for effective customer experiences.
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