Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs. Unemployment is at 3.5%

Fulfillment 248

Fulfillment Shipping Supply Chain Management Consumer 248

Retail TouchPoints

SEPTEMBER 25, 2023

“While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. We’re now battle-tested.” To provide a 99.5%

Returns 296

Returns Supply Chain Management Fulfillment Customer Experience 296

Retail TouchPoints

SEPTEMBER 1, 2022

In an ideal world, no retailer would wind up with excess inventory because they would have the right insights to understand where and when their product most needs to be fulfilled. Take Back Control With Tech-Enabled, End-to-End Supply Chain Management. Better Inventory Forecasting = Happier Customers.

Fulfillment 268

Fulfillment Supply Chain Management Management Consumer 268

Retail TouchPoints

NOVEMBER 18, 2021

But this “new normal” requires retailers to have access to accurate inventory data — often across multiple channels, both in-store and online. This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps.

Supply Chain Management 234

Supply Chain Management Fulfillment Shipping Inventory Management 234

Retail TouchPoints

FEBRUARY 11, 2021

Traditionally, the brick-and-mortar store delivered a fairly static and conventional experience to the customer. In addition, mall operators are being asked to convert empty commercial space into mini-fulfillment centers for retail tenants. Look for this to get messy as rezoning debates get heated.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

APRIL 6, 2023

Seeing this, a supply chain manager would want to know exactly how this would affect the trucks carrying their company’s products. When AI-powered solutions work in tandem with IoT sensors and visibility software, that value is multiplied. He gave the example of truck congestion along the U.S.-Mexico Mexico border.

Payment Services 218

Payment Services Supply Chain Management Supermarket Accounting 218

Retail TouchPoints

OCTOBER 20, 2021

Retailers that are in the best position to accomplish this are those that have “leveraged learnings from the disruptions of the past two years, and also realized that nothing is ever going to be perfect,” said Peter Bolstorff, EVP for Corporate Development at ASCM (Association for Supply Chain Management) in an interview with Retail TouchPoints.

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Supply Chain Management Promotions Consumer Fulfillment 282