Customer Experience, Fulfillment, Shipping and Space Planning

(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

Retail Next

APRIL 1, 2021

Customers (or should I say “shoppers”) don’t look at different channels. Half shipped, half in store? Ship to store? TECH CONNECTS: HELPING BRIDGE THE JOURNEY (five places that improve the end-to-end experience). Zara has offered this inventory visibility to their customers for some time now. . Fulfillment.

Visual Merchandising

Visual Merchandising Home Furnishings Shipping Fulfillment

How Interior Define ‘Democratizes Customization’ with Digital Tech and Localized Sales

Retail TouchPoints

MAY 17, 2021

Customers meet virtually with a local design specialist who walks them through the process, just like they would in a physical store, while also helping them navigate the website and use a suite of digital tools including mood boards , space planning tools and an AR app that lets customers test out their creation in their room.

Shipping

Shipping Clienteling Planning Location

Experience Retail Today

(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

How Interior Define ‘Democratizes Customization’ with Digital Tech and Localized Sales

Webinars

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