Retail Focus

MAY 1, 2024

“As we continue progressing against our Lace Up Plan, this inventive retail experience delivers on our promise to power up the portfolio, while providing an unparalleled, omni-focused customer experience.”

Store Layout 147

Store Layout Checkout Shopping Planning 147

Retail TouchPoints

MARCH 18, 2021

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. Cleanliness Will be Just as Important to Returning Shoppers. said Scaretta. “ Now consumers look for that.”.

Sporting Goods 286

Sporting Goods Fulfillment Returns Store Layout 286

Retail TouchPoints

OCTOBER 24, 2023

Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. Retailers implemented ad hoc backend solutions for responding to increased demand for in-store pickup and home delivery services, but many of those solutions were band-aids.

Store Layout 251

Store Layout Consumer Customer Experience Returns 251

Retail TouchPoints

OCTOBER 27, 2021

Top-line findings from a recent Sensormatic survey reveal that while in-store shopping is expected to rise through the holiday season, what consumers are looking for while they’re there is for retailers to provide insight into product availability and alternative fulfillment offerings.

Consumer 247

Consumer Loss Prevention Fulfillment Store Layout 247

Retail TouchPoints

JULY 16, 2020

Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a grocery store or pharmacy since March, according to data from Resonate. said retailers should color-code returned clothing based on how long ago the item was returned to make them feel safer about browsing racks.

Returns 235

Returns Apparel Store Layout Specialty Retailers 235

Inside Retail

JUNE 30, 2021

We look forward to footfall in the malls returning to pre-pandemic levels, and are excited to welcome shoppers to Pavilion Bukit Jalil, which opens at the end of the year. IR: How would you describe Malaysian customers’ current lifestyles and shopping behaviours, and how is Pavilion catering to that?

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246