Customer Experience Fulfillment Merchandise Store Shipping 
Retail TouchPoints
SEPTEMBER 25, 2023
Retail TouchPoints (RTP): How are the increasing demands for fast fulfillment affecting supply chains? What you offer [in terms of fast fulfillment], and to whom, is very important. On the other hand, ultra-liberal return policies are fine for the customer experience, but they’re really expensive. To provide a 99.5%
Retail TouchPoints
AUGUST 19, 2022
But consumers aren’t just buying items online and having them shipped to the house. Hand: If I have a digital shelf tag that has a QR code on it, I can connect to an experience right then and there that allows me to place an order online.
Retail TouchPoints
MARCH 2, 2021
It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming.
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