Retail TouchPoints

SEPTEMBER 25, 2023

“While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. We’re now battle-tested.” To provide a 99.5%

Returns 299

Returns Supply Chain Management Fulfillment Customer Experience 299

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. This has so far been extremely useful for retailers to manage inventory and monitor products in cases of shoplifting.

Checkout 240

Checkout Customer Experience Merchandise Store Consumer 240

Retail TouchPoints

AUGUST 19, 2022

It also guarantees that every employee is going to have a tool to help the customer and that they’re going to do timekeeping, schedule management and interacting with management and operating procedures. RTP: You spotlighted smart shelves as a way for retailers to connect their digital and physical experiences.

Consumer 253

Consumer Shipping Management Merchandise Store 253

Inside Retail

NOVEMBER 28, 2021

It gives small and medium businesses easy access to an all-in-one e-commerce platform that seamlessly connects their business with shoppers, providing an enjoyable customer experience that keeps them coming back. The interface for our operations team in fulfilling orders is a complete breeze.

Merchandise Store 264

Merchandise Store Customer Experience Fulfillment Management 264